How to Report Phishing Emails to Xfinity [Top Hacks] (2023)

The average email user is exposed to numerous phishing attempts by scammers trying to steal personal information almost every day. Xfinity prides itself on its ability to effectively combat spam and phishing attempts, so you shouldreport any attempted email abusedisguised as a message from the company directly to Comcast, or enlist the help of DoNotPay to do this for you.

Phishing scam reported to Xfinity

To clear up any possible confusion, Comcast and Xfinity are essentially the same entity. Comcast is the parent company while Xfinity is the brand of the company that offers television, internet and phone services.

Considering that Comcast has over 27 million users, it should come as no surprise that cyber criminals often pose as the company to try to scam people or steal their personal information.

The table below shows the top five phishing scams reported on August 7, 2020. The full table can be viewed belowXfinity Internet Safety Alerts-Seite.


threat levelRegarding

Please read! Important information from (omcast



Your order will arrive shortly


Altlast memory


If you receive emails with these or similar subject lines, do not open them.Pay close attention to the sender's email address and do not click any links unless you are absolutely sure that the emails are actually from Comcast/Xfinity.

Also visit the Xfinity website frequently.Whenever there is breaking news about email security issues, Xfinity notifies its users through a post on its home page.

(Video) How to Report Scam Emails - Phishing, Fraud, Blackmail, or Extortion

How to stop email phishing with DoNotPay

How to Report Phishing Emails to Xfinity [Top Hacks] (1)

Reporting every suspicious email to Xfinity is often a time-consuming and tedious process. You have to sit there, go through all the emails and report them one by one. Even then, it will likely take a few days for the company to address the issue and take action against the scammers.

Fortunately, there is a much faster option.Get rid of phishing emails in no time with DoNotPay.All you have to do to protect yourself from email cyberattacks is to follow the simple steps below:

  • Sign in to your accountweb browsershortcut
  • Choosespam collectorPossibility
  • Enter your Xfinity email address to connect to DoNotPay
  • Next time you get a phishing email, forward it

You'll be glad to know it's youfireautomatically from this mailing list after forwarding the spam email. If there's a class action lawsuit against themSender, you will be notified so that you can choose to join the lawsuit.

In the event of a verdict or a successful settlement, share the compensation with the other members of the class.The amount can be up to $500, the best kindtake revenge on spam emailsand all the attacks on your privacy you can receive!

(Video) How To Really Stop Getting Spam Email

How to avoid phishing scams

There are some pros and cons of email correspondence that will help you avoid phishing scams.


not to do

Be wary of emails asking for your personal information.

Write your password in an email
Use the Microsoft security update for Internet Explorer

View your payment information in an email

Check the start of the web address in your browser's address bar when entering credit card information (must behttps://instead of onlyhttp://)

Allow remote access to companies or people who contact you via email
Look for signs of a phishing email

Reply to a suspicious email

How to identify a suspicious email to report to Xfinity

There are someSigns of a phishing scamAll email users should know.Here are some things to keep in mind if you want to avoid becoming a victim of a phishing email:

  • Unknown sender prompts you to click a link, open an attachment, or answer a question
  • An email has a strong sense of urgency.
  • The sender is trying to get your personal information.
  • The sender says he noticed suspicious activity
  • The email contains a fake invoice.

How to report a phishing email to Comcast

If you see signs of phishing in emails sent by someone impersonating Comcast or Xfinity, don't hesitate to report it.The process is pretty simple - just follow these simple steps:

  1. Copy the entire message headerSpam
  2. Paste the message into an email with the header
  3. TypPhishing-E-Mailin the subject line
  4. send

How to report spam to Comcast

As a webmail user, you need to follow these steps to report spam from another Xfinity/Comcast user:

  1. Select the message you want to report as spam
  2. ClickSpamin the right corner of the webmail page

Windows Mail, Outlook, Thunderbird, etc. users. You must:

(Video) Why Doesn’t Blocking Email Senders Work?

  1. Select the message you want to report as spam
  2. Forward the spam message to as an

How to report a fraudulent email to Xfinity if you've replied to it

What can you do if you have already been the victim of a fraudulent email? Unfortunately, Xfinity/Comcast cannot help you in this regard, but there are other steps you can take to minimize potential damage.

If you suspect that a scammer has your personal information, e.g. a credit card, bank account, or social security number, you should take the following steps:

  • Notify your bank and/or credit card company immediately
  • Report the There are different steps to follow depending on the type of information lost, but the website provides detailed instructions.
  • Visit theFTC Identity Theft Websiteto learn how to minimize your risk of damage from identity theft
  • Forward the phishing email for

What is Comcast doing about spam?

Xfinity protects its customers by doing thisProhibit email sendingwith attachments commonly used to transmit viruses. If the attachments you receive inbs, .pif, .scr, .bat, .com, .cmd, .msij.regformats most likelySpam.

At Xfinity they use automatic spam and malware filters. Xfinity works on cybersecurity by using the global network that detects spam, phishing and malware.

Report phishing emails to the Comcast Legal Response Center

These are the details on the Legal Response Center where you can report a fraudulent email.



650 Centerton Road, Moorestown, Nueva Jersey 08057
working hoursMonday to Friday, from 8:30 a.m. to 5 p.m. M. to 5 p.m. M. it's T
Contact Number


Contact Xfinity Customer Safety Assurance to report a phishing email

Customer Safety Guaranteewas founded to provide a safe and secure online experience for Comcast customers.Security experts respond 24/7 to issues related to phishing, spam, infected computers, online scams, and many other security issues.

working hours

6:00 am. Mister. at 2:00 sir. EAST
phone number


Protect yourself from physical mail fraud with DoNotPay

How to Report Phishing Emails to Xfinity [Top Hacks] (2)

Like most US citizens, your inbox is probably full of spam.Onebillion paper treesis wasted annually in the US Solo.When we think of all the unwanted coupon envelopes, catalogues, "pre-approved" credit card applications and other commercial products in our inboxes, the number is not surprising.

If you're feeling guilty about the environmental damage and fed up with the mess spam creates, DoNotPay can help you deal with both. Follow these instructions and you will no longer receive spam in your mailbox:

  1. Select thedon't emailOption in DoNotPay panel
  2. ChooseSign up now
  3. Upload the photos from the spam you received

DoNotPay will ask the sender to stop sending their materials to your address, and we will also find out if there is a class action lawsuit against the company. You can join this lawsuit with our help and get some money if the process ends in a favorable verdict or settlement.

(Video) Xfinity/Comcast Spam Settings

What else can DoNotPay help with?

How to Report Phishing Emails to Xfinity [Top Hacks] (3)

Time is precious, and the last thing we want to do is waste it cleaning up our inboxes, waiting half an hour for customer service, or going through complicated processes to cancel a subscription.

You will find the DoNotPay app valuable when neededBlock your spam on Androidor stop receiving physical spam.You can use it on anyoneweb browser. Here is a list of things DoNotPay can help you with:

  • problems with fines
  • Delay bill payments
  • Protect yourself from stalking and harassment
  • Get refunds from companies
  • We'll help you get rid of spam forever
  • Skip the phone line when calling customer service
  • dealing with fines
  • Get rid of unwanted text messages
  • Avoid automatic calls
  • Assistance in litigation in small claims courts
  • Get a DMV appointment fast
  • Get refunds and compensation for delayed or canceled flights
  • We will help you dispute parking tickets
  • Solve credit card problems
  • Help cancel subscriptions or memberships
  • Sign up for free trials 100% risk-free


Where do I forward phishing emails to Xfinity? ›

Select the message you wish to report as spam. Forward the spam message as an attachment to

What is the easiest way to report a phishing email? ›

The Federal Trade Commission (FTC) is the main agency that collects scam reports. Report the scam to the FTC online, or by phone at 1-877-382-4357 (9:00 AM - 8:00 PM, ET).

How do I stop Comcast phishing emails? ›

Open Xfinity Email. on the top-right of the navigation bar, then click Email Settings. From the menu on the left, click on Advanced Settings. Click the Automatically move spam and potentially harmful messages to the Spam folder option.

Does reporting phishing emails do anything? ›

By reporting phishing attempts, you can: reduce the amount of scam communications you receive. make yourself a harder target for scammers. protect others from cyber crime online.

Where should I send phishing emails? ›

If you got a phishing email, forward it to the Anti-Phishing Working Group at . If you got a phishing text message, forward it to SPAM (7726).

What 3 things must you do if you receive an unexpected email? ›

If you suspect that an email or text message you received is a phishing attempt:
  1. Do not open it. ...
  2. Delete it immediately to prevent yourself from accidentally opening the message in the future.
  3. Do not download any attachments accompanying the message. ...
  4. Never click links that appear in the message.

Can I report a hacker email? ›

If you believe you're a victim of internet fraud or cybercrime, report it to the Internet Crime Complaint Center (IC3). Or, you can use the FBI's online tips form. Your complaint will be forwarded to federal, state, local, or international law enforcement.

Is it better to report the phishing emails or just delete them? ›

If you receive any unwanted email, the best approach in almost every case is to delete it immediately. It is often clear from the Subject line that a message is junk, so you may not even need to open the message to read it.

What are 3 signs of a phishing email? ›

Major warning signs in an email are:
  • An unfamiliar greeting.
  • Grammar errors and misspelled words.
  • Email addresses and domain names that don't match.
  • Unusual content or request – these often involve a transfer of funds or requests for login credentials.

What happens if a scammer has your email address? ›

One of the major risks of scammers having your email address is that they'll use it to hack into your other online accounts. With your email address, they can request password resets, try entering your other passwords that have been leaked online, and even break into your email account.

Why am I suddenly getting a lot of phishing emails? ›

Spammers buy email addresses from special providers in bulk to add them to their mailing lists. If you've noted a sudden increase in the number of spam emails landing in your account, there's a high chance that your address was part of a list recently sold to one or more scammers.

Why am I getting a lot of phishing emails? ›

However if you are experinceing increase amount of phishing emails lately, you may have registered somewhere or provided your email address and now hackers are trying to obtain access to your account.

Is it safe to unsubscribe from phishing emails? ›

Don't ever click the “unsubscribe” option in spam

That link could connect you to a fake site attempting to steal your account details or to stealth malware, such as a virus or trojan program, that will install itself your device without your knowledge.

What tool do you use for your phishing email? ›

VirusTotal. VirusTotal is an online service that analyzes suspicious files and URLs to detect types of malware and malicious content using antivirus engines and website scanners.

Should you forward phishing emails? ›

Report an email you think is a scam

Don't click on any links in a suspicious email. You don't need to forward us suspicious emails you find in your spam/junk folder.

Can you safely forward a phishing email? ›

Don't forward the email, as that just spreads the potential phishing attack. If the email claims to be from a company you use, like your bank, gym, medical institution, or online retailer, go to their website and contact them from there. Again, do not click any links in the email.

What is the Xfinity email address? ›

Your Xfinity username is part of your Xfinity ID, which you can use to sign in. It's also your email handle.

Does Xfinity have an email address? ›

Bring email capabilities on the road by visiting Xfinity Email at


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